Privacy and Data Practices in New Mexico
Last Updated: 10/25/2026
Details We Collect When You Request Pest Service
Last updated: October 2026
When you call or submit a form to New Mexico Pest Pros, we may collect your name, phone number, email address, and the address where you need service. We also receive details you choose to share about the pest issue, property, preferred appointment times, and any access instructions. If you contact us with a question or follow-up, we keep the information needed to respond.
Our website may record information about how visitors use its pages, such as the pages viewed, approximate device or browser details, and general activity. This information may be gathered through basic analytics tools or cookies.
Please avoid including sensitive personal information in website forms or messages. We collect information that helps us respond to requests, arrange local pest control visits, and maintain our website.
How We Use Your Details to Provide Service
We use the information you provide to answer questions, review service requests, confirm appointments, and send updates about a scheduled visit. Service address and pest issue details help us prepare for the work requested. We may also use contact information to share service reminders, respond to a concern, or provide information related to an existing customer relationship.
Payment details are used to process charges for services. Payment processing may be handled through a third-party provider rather than stored directly by us.
We may use website activity in aggregate to understand which pages are useful and to maintain site function. New Mexico Pest Pros does not sell personal information.
We limit its use to operating our business, communicating with customers, processing payments, and meeting applicable legal or recordkeeping duties.
Services That Help Run Our Website and Appointments
New Mexico Pest Pros may use third-party tools for scheduling, payment processing, and website analytics. These services help us manage appointment requests, accept payment, and understand general website activity.
When you use a feature supported by an outside provider, information needed for that feature may be shared with that provider. For example, scheduling information may be used to arrange a visit, while payment details may be handled to complete a transaction.
Each provider operates under its own privacy policy and practices. We encourage you to review those policies when using an outside service, since their handling of information is not controlled by this notice.
We do not name a particular vendor here because available tools may change. We share only information reasonably needed for the relevant function and do not authorize these tools to use customer information for purposes unrelated to providing their service.
How Cookies Support Basic Site Functions
Our website may use cookies or similar browser storage to support basic functionality and collect analytics about site use. These technologies can help pages work as expected and show us general patterns, such as which pages visitors view. Analytics information is used to understand and maintain the website; it is not intended to identify you personally.
We do not use cookies for advertising or ad tracking. You can use your browser settings to block cookies, remove existing cookies, or receive a notice before they are stored.
If you disable them, some website features may not work as intended. Browser controls vary, so check your browser’s help information for instructions.
If we make a material change to how cookies are used, we will update this page to describe the practice. Your choice to manage cookies does not affect our ability to respond to a service request by phone or through another available contact method.
When We Keep or Remove Records
We keep customer and service records for as long as needed to manage requested work, respond to follow-up questions, support applicable warranty matters, and meet legal or compliance requirements. The time needed can vary depending on the type of record and the reason it was collected. We retain website form submissions while we address the request and keep them as needed for related business records.
When information is no longer reasonably needed, we may delete it or remove details that identify a person, subject to applicable recordkeeping duties. You can ask us to delete information, and we will review the request.
Some records may need to be retained for a permitted business or legal reason. We take reasonable steps to protect retained information, but no method of electronic storage or transmission can be guaranteed completely secure.
Ask to Review, Correct, or Delete Information
You may ask New Mexico Pest Pros to tell you what personal information we hold, correct information that is inaccurate, or delete information where applicable. To make a request, contact us using the phone number, email, or mailing address below.
We may need to confirm your identity or ask for details that help us locate the relevant records. Some information may need to be kept for legal, compliance, warranty, or other permitted business purposes; if so, we will explain that where appropriate.
For privacy questions or requests, call (855) 681-0299 or email info@newmexicopestpros.top. You can also write to New Mexico Pest Pros, 500 Marquette Ave NW, Suite 1200, Albuquerque, NM, United States.
Please do not send payment card details or other sensitive information by email. We may update this notice as our practices change, and the version posted here will describe our current approach.